Shipping Policy

General Shipping Info

  1. We can ship all in-stock orders in 1-3 business days as your payment has cleared.
  2. All items are inspected before dispatch and are carefully hand-packed.
  3. With standard courier practice, you check the contents of the parcel before signing for your goods. If you do not we can't be held responsible for any damage that may have occurred in transit.
  4. We will ship according to the shipping address you provided, please notify us any address change before your order is marked "Shipped" to avoid parcel loss.

Shipping Options

  1. Rigiet 3-Axis Handheld Gimbal 

FREE USA Shipping: Order will ship from USA warehouse, take: 3-7 working days, no tax.

Other Country: Order will ship from China, pay $20 for express shipping, and take 3-10 working days, customer need take all tax at local.

  1. Gopro Mount for Rigiet Gimbal

FREE Air Mail Shipping: Order will ship from China warehouse, take: 7-20 working days

Customs, Duties and Taxes

You should expect to pay any amount charged by the government in your respective country. This includes, and is not limited to, duties, taxes and any extra fees charged by the courier

Company. We will not hold responsible for any extra charges once the original package has been shipped. If the customer refuses to pay these extra charges, the return shipping and any additional fees will be taken out of the cost of the order, with any remaining funds being refunded to the customer.

Customs are quite different in each country. Please comment while you are placing order about the requirements, we will support as much as possible.